03.03. DNC Management
- PeterF (Deactivated)
Wash Leads
Noojee Campaigner includes an optional integrated Do Not Call Registry management system and Lead cleansing service.
Noojee Lead Cleansing
Noojee's Noojee Lead Cleanser is able to pre-determine which leads are disconnected before your agents begin working on a campaign. Removing any disconnected phone numbers from the list can significiantly improve the diallers performance by eliminating wait times associated with disconnected numbers. If your agents are using the preview dialler then eliminating disconnected numbers is even more important as disconnected numbers often clump together causing agent 'frustration' at the quality of the lists.
Note: currently campaigns must be manually submitted via Noojee's lead cleansing service web portal. The automated submission of leads will be included in a future release.
Noojee DNC (beta)
Noojee DNC is able to automatically submit the leads to the central authorised DNC Registrar for washing. Once the leads have been washed a notification email is sent to the Campaign Manager who can then allocate the leads to agents. Once a campaign is submitted to the DNC it is locked until the DNC results return.
Noojee DNC will automatically filter any excluded numbers from the campaigner.