03.10 Re-dialing leads

Some times once you have finished running a campaign you want to re-dial a number of leads.

Firstly simple actions like 'No Answer', 'Busy' and Callbacks will automatically be re-dialed for you so you don't need to do anything special.

If you do need to re-dial leads then the simplest method is to 10. Exporting all of the leads and then re-Importing them into a new campaign.

You can also create a new allocation from an existing allocation but this can be slightly more complex in for some users.

If you want to re-allocate the leads then read this 09.1. Creating an allocation.